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Showing posts from October, 2023

10 Poor Listening Styles to Avoid

When we talk about communication, we mostly focus on speaking, writing, and reading. Listening is seldom emphasized as a primary form of communication, even though listening enables us to satisfy an individual’s deep psychological needs – to be understood, to be affirmed, to be validated, and to be appreciated (Covey, 2020). We mostly listen not to understand but to prepare response, judge, or interpret information through our own motives and frame of reference. These poor listening styles can be subsumed under these 10 categories (Covey 2014, Harvard Business Review Press, 2019): 1. Spacing out or ignoring is when you zone out because you are too preoccupied with your own thoughts. This does happen to all of us, but you don’t want to be labelled as a spacey person if this keeps happening to you.  2. Pretend or removed listening is where you may be multitasking and give the speaker the impression that you are paying attention using fillers like “yeah,” uh-huh,” “right,” “cool” or...