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Showing posts from August, 2023

Head, Heart and Beyond: The 3 Kinds of Empathy

Although empathy has increasingly become a buzzword in the modern wellness and leadership lexicon, it is more than just a fad. Empathy is the ability or capacity to identify or vicariously experience the feelings, thoughts, or attitudes of others. Phrases such as ā€œwalking in another personā€™s shoesā€ or ā€œseeing the world through the eyes of another personā€ epitomize the concept of empathy. Being able to pick up emotional non-verbal cues such as tone of voice or facial expression is at the heart of empathy. In addition to reading anotherā€™s emotions, at higher levels, empathy also entails sensing and responding to a personā€™s unspoken concerns or feelings and also understanding the issues or concerns that lie behind those feelings (Goleman, 1998). Empathic people ā€“ are attentive to emotional cues and listen well. show sensitivity and understand othersā€™ perspective. help others based on understanding othersā€™ needs and feelings. Empathy is not a single, discrete emotion, but a constellation o...